EASTCONN Technology Services is here to support your IT needs with EASTCONN-owned Devices. To better serve all our students, here are the services we are able to assist with.

We can provide for EASTCONN-Owned Devices:

• Password resets/account activations
• Hardware-related service (device swap outs when needed)
• G-Suite product access issues\Connectivity support (EASTCONN supplied Hotspots/JetPacks)

We cannot provide and/or support:

• Help with Google Classroom/instruction/assignments
• Support for non-EASTCONN equipment (home pc’s, etc)
• Home networking equipment/routers
• Printing from Chromebooks

To contact us and put in a support ticket

Please send an email to studenthelp@eastconn.org with the following information:

• Full Name
• Phone Number
• School or Program You Attend
• Description of Issue