QMC

Student Tech Support

Tech Support for QMC Students

EASTCONN Technology Services is here to support your IT needs with EASTCONN-owned devices.


To better serve all our students, here are the services we are able to assist with.

We can provide for EASTCONN-Owned Devices:

  • Password resets/account activations
  • Hardware-related service (device swap outs when needed)
  • G-Suite product access issues\connectivity support (EASTCONN supplied Hotspots/JetPacks)


We cannot provide and/or support:

  • Help with Google Classroom/instruction/assignments
  • Support for non-EASTCONN equipment (home PCs, etc.)
  • Home networking equipment/routers
  • Printing from Chromebooks


To contact us and put in a support ticket:


Please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with the following information:

  • Full Name
  • Phone Number
  • School or Program You Attend
  • Description of Issue
 
 
Students and teachers will access tech support through the same channels as if you were in your buildings using the online ticketing system.

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