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CAREER ADVANCEMENT

EASTCONN Workplace Education helps you build career skills. Get certified in construction, healthcare, food service, education, customer service, or manufacturing. We also offer customized training for businesses and online courses for professional development. Most programs are free or low-cost.

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Industry Certification Courses

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Paraeducators Credential

Get certified to work as a teaching assistant in K-12 schools. Pass the national ParaPro Assessment to meet required standards for supporting teachers in the classroom. Opens doors to jobs in public schools. Can be a stepping stone toward becoming a teacher.

ServSafe Certification

Get certified to work in restaurants and food service. Learn food safety in the classroom, then practice in a real commercial kitchen. Earn nationally recognized ServSafe Food Handler and Manager certifications. Optional: Add U.S. Entrepreneurship Certification if you want to start your own food business.

NRF Customer Service & Sales Credential

Learn skills that work in any job with customers. Earn the national NRF Customer Service & Sales Credential, which provides skills in communication, problem-solving, and professionalism. Learn how to help customers, handle complaints and returns, and build loyalty. Prepares you for retail, restaurants, healthcare, and virtually any other customer-focused career.

NCCER Construction Credential

Get certified for entry-level construction jobs. This national credential combines classroom learning with hands-on training. Good for beginners or workers who need formal credentials. Opens doors to carpentry, electrical, plumbing, HVAC, and other trades. Can lead to apprenticeships and higher pay.

Certified Clinical Medical Assistant (CCMA) Program

Get certified to work in healthcare. Learn patient care, medical office skills, and safety protocols through classroom learning and hands-on training. The CCMA credential opens doors to entry-level healthcare jobs and can lead to career growth.

Manufacturing Academy

Build skills for a career in manufacturing. Finish your high school diploma or improve your English, reading, and math while earning a manufacturing safety certification. Start your career in this growing industry in eastern Connecticut. Classes are free, in-person, or online.

Child Development Associate (CDA) Credential

Get certified to work in early childhood education. This national credential teaches you child development and teaching skills. Meets professional standards and may count for college credit. A key step toward becoming a qualified early childhood teacher.

Employer Services

Customer Service Training

Improve communication between coworkers and customers. Employees learn phone and email skills, conflict resolution, listening, time management, and team building. Prepares employees for the National Retail Foundation’s Customer Service and Sales Certificate.

MS Office Training

Training in Word, Excel, PowerPoint, and Outlook. Customized to fit your business needs.

Manufacturing Training Course

Learn workplace communication, work forms, quality control, health and safety, commands and signals, and basic math. Customized for manufacturing environments.

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English for the Workplace

Help employees improve their English to communicate better and work more productively. Fully customized to your business needs.

Spanish in the Workplace

Train English-speaking employees in Spanish to improve safety, communication, and teamwork. Customized to close communication and cultural gaps.

Other Online Courses

Personal & Professional Courses with Ed2Go

Take online courses from expert instructors on your own schedule. Topics include business finance, WordPress websites, digital photography, effective writing, weight loss, and more. Affordable and interactive classes in a wide range of topics.

YouGotClass Business Certificates & Courses

Earn business certificates online. Topics include leadership, management, human resources, business communication, social media marketing, and personal development. Learn skills to advance your career.

Center for Legal Studies Courses

Take online courses and earn certificates in legal fields. Topics include paralegal training, legal research and writing, employment law, legal investigation, and personal injury law. Good for career changers or legal professionals building skills.

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Contact Us

Inquiry Form

Use our online Inquiry Form to get connected with an Employment & Training representative right away!

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EASTCONN is a public, non-profit, Regional Educational Service Center, which has been serving the education needs of northeastern Connecticut schools and communities since 1980.

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